At VENICCY, we are committed to providing high-quality products designed to help improve your experience and deliver real results. We stand behind the effectiveness of our products and recommend using them for at least 14 days before considering a return. If, after trying the product, you are not satisfied for any reason within our 60-day money-back guarantee period, please contact us at support@veniccy.com.

Cancellation Policy

Any changes or cancellations to an order must be requested within 24 hours of placing the order. After this period, orders may already be in processing and we may no longer be able to accommodate modifications or cancellations.

If your cancellation request is approved within the 24-hour window, your refund will be processed within 7 business days.

30-Day Money-Back Guarantee

We believe in the quality and effectiveness of VENICCY products and encourage customers to use them consistently for a minimum of 14 days to experience the intended benefits.

If you are still not satisfied, you may return your item(s) after the initial 14-day period and within the full 30-day money-back guarantee window. Please note that any shipping fees paid (if applicable) are non-refundable.

To start a return request, please contact our support team at support@veniccy.com. To help us process your request faster, include your:

• Order Number
• Full Name
• Email Address used for the purchase

Damaged Items

We take great care to package all orders securely to avoid damage during shipping. An item is considered damaged if it arrives physically broken or defective. Minor packaging damage (such as dents or cosmetic issues to the box) that does not affect the product itself is not considered product damage.

If your order arrives damaged, please notify us within 72 hours of delivery by emailing support@veniccy.com and attaching clear photos of the damage.

If approved, we will provide a replacement at no additional cost. We do not offer refunds or replacements for damage caused by misuse, improper handling, normal wear and tear, or accidental damage after delivery.

Shipping & Delivery

While we work hard to ensure timely delivery, VENICCY is not responsible for shipping delays caused by couriers, customs, weather conditions, or other factors outside of our control.

If you experience a shipping issue, we recommend contacting the shipping carrier directly for assistance. VENICCY is not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is entered and we are not notified within 24 hours of placing the order, we cannot guarantee a replacement or refund.

Policy Updates

VENICCY reserves the right to modify or update this Refund Policy at any time without prior notice. Customers are encouraged to review the latest version of the policy before making a purchase.

By purchasing and using VENICCY products, you acknowledge and agree to the terms outlined in this Refund Policy.